HELPHUB
HELPHUB
HELPHUB
HELPHUB
I designed a responsive volunteering dashboard that offers personalised matches and quick applications from any device. By reducing time on the application process, I improved user engagement and streamlined the overall recruitment process
I designed a responsive volunteering dashboard that offers personalised matches and quick applications from any device. By reducing time on the application process, I improved user engagement and streamlined the overall recruitment process
I designed a responsive volunteering dashboard that offers personalised matches and quick applications from any device. By reducing time on the application process, I improved user engagement and streamlined the overall recruitment process
I designed a responsive volunteering dashboard that offers personalised matches and quick applications from any device. By reducing time on the application process, I improved user engagement and streamlined the overall recruitment process
PROBLEM
Volunteering and job-hunting platforms often lack quick application processes and personalized recommendations, hindering career growth. Many users abandon applications after encountering lengthy and cumbersome steps, particularly when these platforms are not optimized for mobile devices, making it difficult to apply from phones or other mobile devices. This results in missed opportunities for both candidates and employers
Volunteering and job-hunting platforms often lack quick application processes and personalized recommendations, hindering career growth. Many users abandon applications after encountering lengthy and cumbersome steps, particularly when these platforms are not optimized for mobile devices, making it difficult to apply from phones or other mobile devices. This results in missed opportunities for both candidates and employers
Volunteering and job-hunting platforms often lack quick application processes and personalized recommendations, hindering career growth. Many users abandon applications after encountering lengthy and cumbersome steps, particularly when these platforms are not optimized for mobile devices, making it difficult to apply from phones or other mobile devices. This results in missed opportunities for both candidates and employers
Volunteering and job-hunting platforms often lack quick application processes and personalized recommendations, hindering career growth. Many users abandon applications after encountering lengthy and cumbersome steps, particularly when these platforms are not optimized for mobile devices, making it difficult to apply from phones or other mobile devices. This results in missed opportunities for both candidates and employers
SOLUTION
Design an interface for a volunteering site that offers personalised opportunity matches and allows applications with a few clicks from any device
Design an interface for a volunteering site that offers personalised opportunity matches and allows applications with a few clicks from any device
Design an interface for a volunteering site that offers personalised opportunity matches and allows applications with a few clicks from any device
Design an interface for a volunteering site that offers personalised opportunity matches and allows applications with a few clicks from any device
Research
Research
This project has a constraint, there was limited user interviews capabilities. In order to work under that constraint, I conducted surveys and competitive analysis
This project has a constraint, there was limited user interviews capabilities. In order to work under that constraint, I conducted surveys and competitive analysis
This project has a constraint, there was limited user interviews capabilities. In order to work under that constraint, I conducted surveys and competitive analysis
This project has a constraint, there was limited user interviews capabilities. In order to work under that constraint, I conducted surveys and competitive analysis
SURVER’S KEY FINDINGS
SURVER’S KEY FINDINGS
Most participants:
• find the application process cumbersome and long
• want to apply with less clicks
• desire better skill-based opportunity matching
Most participants:
• find the application process cumbersome and long
• want to apply with less clicks
• desire better skill-based opportunity matching
Most participants:
• find the application process cumbersome and long
• want to apply with less clicks
• desire better skill-based opportunity matching
Most participants:
• find the application process cumbersome and long
• want to apply with less clicks
• desire better skill-based opportunity matching
competitive audit: key insights
competitive audit: key insights
75% of the platforms lack or have limited intelligent suggestion capabilities
75% of the platforms lack or have limited intelligent suggestion capabilities
• 75% of the platforms lack or have limited intelligent suggestion capabilities
• 75% of the platforms lack or have limited intelligent suggestion capabilities
75% of the platforms don’t have quick apply feature
75% of the platforms don’t have quick apply feature
• 75% of the platforms don’t have quick apply feature
• 75% of the platforms don’t have quick apply feature
50% of the platforms provide basic tagging systems
50% of the platforms provide basic tagging systems
• 50% of the platforms provide basic tagging systems
• 50% of the platforms provide basic tagging systems
To begin the design process, I started by creating several paper sketches to explore different layout options. I carefully considered both desktop and mobile views to ensure a responsive and user-friendly experience
To begin the design process, I started by creating several paper sketches to explore different layout options. I carefully considered both desktop and mobile views to ensure a responsive and user-friendly experience
To begin the design process, I started by creating several paper sketches to explore different layout options. I carefully considered both desktop and mobile views to ensure a responsive and user-friendly experience
To begin the design process, I started by creating several paper sketches to explore different layout options. I carefully considered both desktop and mobile views to ensure a responsive and user-friendly experience
Next, I developed a detailed visual user flow aimed at streamlining the entire application process for volunteer projects. The design was crafted to simplify each step, ensuring that users can easily navigate the process and submit their applications with minimal effort
Next, I developed a detailed visual user flow aimed at streamlining the entire application process for volunteer projects. The design was crafted to simplify each step, ensuring that users can easily navigate the process and submit their applications with minimal effort
Next, I developed a detailed visual user flow aimed at streamlining the entire application process for volunteer projects. The design was crafted to simplify each step, ensuring that users can easily navigate the process and submit their applications with minimal effort
Next, I developed a detailed visual user flow aimed at streamlining the entire application process for volunteer projects. The design was crafted to simplify each step, ensuring that users can easily navigate the process and submit their applications with minimal effort
usability study findings:
usability study findings:
80% of users rated their overall experience as "excellent" or "very good," citing the ease of use and the relevance of recommendations as key factors
80% of users rated their overall experience as "excellent" or "very good," citing the ease of use and the relevance of recommendations as key factors
80% of users rated their overall experience as "excellent" or "very good," citing the ease of use and the relevance of recommendations as key factors
80% of users rated their overall experience as "excellent" or "very good," citing the ease of use and the relevance of recommendations as key factors
suggestions for improvements:
Suggestions for Improvement:
Some users suggested additional filters for more precise matches and a clearer indication of time commitments for each opportunity.
Make sure users can save progress across devices
• Some users suggested additional filters for more precise matches and a clearer indication of time commitments for each opportunity.
• Make sure users can save progress across devices.
Some users suggested additional filters for more precise matches and a clearer indication of time commitments for each opportunity.
Make sure users can save progress across devices
Some users suggested additional filters for more precise matches and a clearer indication of time commitments for each opportunity.
Make sure users can save progress across devices
Application with templates
Application with templates
Application with templates
Application with templates
When applying for a role, users can select from their pre-filled templates, enabling a faster and more convenient application process. The feature allows users to tailor their submissions, reducing the time and effort to complete the application
When applying for a role, users can select from their pre-filled templates, enabling a faster and more convenient application process. The feature allows users to tailor their submissions, reducing the time and effort to complete the application
When applying for a role, users can select from their pre-filled templates, enabling a faster and more convenient application process. The feature allows users to tailor their submissions, reducing the time and effort to complete the application
When applying for a role, users can select from their pre-filled templates, enabling a faster and more convenient application process. The feature allows users to tailor their submissions, reducing the time and effort to complete the application
Saved progress across devices
Saved progress across devices
Saved progress across devices
Saved progress across devices
Users can apply from mobiles devices with the same amount of clicks as on desktop
Users can also continue applying from a mobile device, ensuring that the progress is saved. This approach maintains a seamless user experience across devices, allowing to navigate and complete their applications with the same level of efficiency
Users can apply from mobiles devices with the same amount of clicks as on desktop
Users can also continue applying from a mobile device, ensuring that the progress is saved. This approach maintains a seamless user experience across devices, allowing to navigate and complete their applications with the same level of efficiency
Users can apply from mobiles devices with the same amount of clicks as on desktop
Users can also continue applying from a mobile device, ensuring that the progress is saved. This approach maintains a seamless user experience across devices, allowing to navigate and complete their applications with the same level of efficiency
Users can apply from mobiles devices with the same amount of clicks as on desktop
Users can also continue applying from a mobile device, ensuring that the progress is saved. This approach maintains a seamless user experience across devices, allowing to navigate and complete their applications with the same level of efficiency
Smart matching
Smart matching
Smart matching
Smart matching
Users can edit their key information, such as skills, which allows their volunteer matches to be updated in real time. This ensures that the volunteer opportunities displayed are always relevant and accurately reflect their current qualifications and interests
Users can edit their key information, such as skills, which allows their volunteer matches to be updated in real time. This ensures that the volunteer opportunities displayed are always relevant and accurately reflect their current qualifications and interests
Users can edit their key information, such as skills, which allows their volunteer matches to be updated in real time. This ensures that the volunteer opportunities displayed are always relevant and accurately reflect their current qualifications and interests
Users can edit their key information, such as skills, which allows their volunteer matches to be updated in real time. This ensures that the volunteer opportunities displayed are always relevant and accurately reflect their current qualifications and interests
outcomes
outcomes
90%
90%
90%
90%
of participants expressed satisfaction with mobile applications, highlighting the success of the mobile-optimized design for on-the-go users
of participants expressed satisfaction with mobile applications
of participants expressed satisfaction with mobile applications
of participants expressed satisfaction with mobile applications
by
65%
65%
65%
65%
increased the application completion rates, reflecting the effectiveness of the quick application process and mobile accessibility
increased the application completion rates
increased the application completion rates
increased the application completion rates
by
40%
40%
40%
40%
increased the user engagement on the platform, reflecting a substantial boost in interaction and sustained interest among users
increased the user engagement on the platform
increased the user engagement on the platform
increased the user engagement on the platform
Learning
Learning
Mobile Optimisation and Simplified Processes with reduced number of steps reduce abandonment
Mobile Optimisation and Simplified Processes with reduced number of steps reduce abandonment
Mobile Optimisation and Simplified Processes with reduced number of steps reduce abandonment
Mobile Optimisation and Simplified Processes with reduced number of steps reduce abandonment
©2024 Alina Ulybina. All Rights Reserved
©2024 Alina Ulybina. All Rights Reserved